We are here to help in any way we can, whether it's to answer your questions or assist you in finding your way around the site. Use the links on the right to answer any questions you may have.
You can return most new, unopened items within 30 days of delivery for a full refund, as noted below. All returns should be returned in their original packaging. To initiate a return, contact the CleanMax retailer or distributor that fulfilled your order.
The refund will be for the full value of the returned items, unless otherwise noted.
You can buy CleanMax vacuums only through authorized retailers in your area, or if there is no retailer near you, through our national distributors.
Go to our homepage. Just click the link to download the manual you need in .PDF format. (You’ll need Adobe Acrobat Reader to open this document. Download this free application.)
Common parts for your vacuum are listed on the product page for each vacuum. To order parts, or if you need parts or bags not listed, contact a retailer in your area, or contact one of our distributors.
CleanMax vacuums are tough on dirt but gentle on your carpet, which makes carpet last longer. As for indoor air quality, CleanMax vacuums extract and contain dirt and other allergens. What goes in the bag, stays in the bag, providing a cleaner environment.
Use our retailer locator to find a CleanMax retailer near you, or contact our distributors.
Please contact Brett Hubbard via email at b.hubbard@tacony.com, or call 816-501-6466. We hope to welcome you to the CleanMax family soon!
HEPA filtration is standard on Pro-Series Quick Draw vacuums and is an option on other Pro-Series, NItro Series vacuums. HEPA bags are available on all vacuums, including the eight pound Zoom models.
There are many factors to consider when buying a vacuum. Our best vacuum for heavy commercial use on plush carpet is our Pro-Series, which automatically adjusts to your carpet height.
A customer favorite is the back-saving Zoom, weighing in at 8 pounds. But don’t let its light weight fool you. It packs the power of a full-size vacuum, maneuvers easily into corners and under furniture, and is light enough for even a small child to use. Once you use it, you won’t want to put it down!
Some commercial vacuums are just beefed-up residential vacuums. Add a longer commercial cord, and voila! It’s a commercial vacuum, according to some companies. At CleanMax, we know how to build a vacuum with the durability, functions and features needed for commercial use. CleanMax Pro Series vacuums are built to withstand heavy use and come with the tools needed for the job. They increase your efficiency by giving you easy, one-pass cleaning and automatic carpet height adjustment. Quality engineering – metal handles and cord hooks, metal bottom plate, tough wheels, riveted bumper guards and clean air motors – set us apart from other companies. CleanMax vacuums are built to last.
Sounds like you need something lightweight, maneuverable, and able to quickly pick up crumbs, bits of paper and dirt from carpet or bare floors. The Zoom series vacuum is a great value that won’t break your back or your bank! It’s eager to please with aggressive agitation and powerful suction, perfect for quick clean-ups or vacuuming your tracks at the end of the day.
CleanMax Pro-Series vacuums offer a two-year limited warranty, double what you’ll find on most commercial vacuums. That’s because we’re confident in the quality and durability of our products. All other CleanMax vacuums have a one-year warranty.
Please contact our distributors for pricing.
The Nitro and Pro-Series vacuums with tools come with three onboard tools and a 10" cleaning reach. The durable metal telescopic wand is standard. The Quick Draw vacuums extend cleaning reach to 12 feet and feature a lightweight aluminum telescopic wand.